Cart

Delivery & Returns

Delivery 

Standard Shipping will be charged at £3.95 and will be sent Royal Mail 2nd class signed for delivery and will take 2 - 5 working days to arrive

Next Day Delivery - Any order placed before 1pm can be sent for delivery next day, orders placed after 1pm choosing next day delivery will arrive the next again day. Orders placed on a Friday choosing next day delivery will be delivered on Monday. These orders will be sent via Royal mail special delivery guaranteed before 1pm, or by courier.
Tracking information will be provided.
Please be aware that deliveries cannot be made on bank or national holidays.
Collect in-Store - If you are based in or visiting Edinburgh you are always welcome to shop on-line and choose to collect your purchases from our boutique for free at your convenience, we would love to meet you.
International Delivery - If you would like to make a purchase and have it delivered outside the UK please contact us by email or telephone and we can organise everything for you.
email - sales@thoushaltcovet.com
telephone  +44 (0) 131 220 0026
If you have a special delivery requirement which is not covered by these general rules please give us a call on 0131 220 0026 during boutique hours and we will do everything we can to accommodate your needs.

 

Returns

If you are not completely satisfied with your on-line order we would be happy to offer a refund or an exchange.

To qualify you must inform us of your intent to return the item within 14 days of receipt and return the item to us no later than 7 days from notification.

The item must be returned unused and in perfect re-sellable condition with all packagings and labels intact. Please send your item to: 20 Thistle Street Edinburgh GB EH2 1EN. We recommend obtaining a proof of postage as we cannot be held responsible for delayed or lost packages.

Once your return is received and inspected, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment. Refunds can only be processed to the original payment card.

Earrings and Gift Voucher are non-returnable

Unfortunately we can’t offer you a refund or exchange out with these time frames.

If you have any further questions please do not hesitate to contact us at sales@thoushaltcovet.com.