Delivery 

If you would like us to send a gift on your behalf, please get in touch here.

UK Mainland 

DPD Next Day (CO2 neutral), charged at £4.95. Full tracking with notifications, and one hour delivery window. Please order before 12pm for delivery the following business day. Please note that orders placed on a Friday (before 12pm), won't arrive until the following Monday, unless you opt for Next Day Weekend Delivery, charged at £10. Orders placed after 12pm on Friday or over the weekend, will be delivered on Tuesday. Next Day by 12pm is also available during the week, charged at £10.

Northern Ireland, UK Islands, Scottish Islands, Scottish Highlands 

Two day DPD service, charged at £12.

USA Delivery 

Fedex International Priority, charged at $20. This service usually takes two business days and tracking information and updates by text and email will be provided. If you prefer, you can opt to use a Fedex collection point for your convenience. If you would like to use a different service or have any queries regarding shipment of your order, please contact us by phone on +44 (0)131 2200026 or email us at sales@thoushaltcovet.com

There is no customs duty or tax to pay with orders below $800. 

European Delivery We will send your order with Fedex or DPD International, charged at €20, for delivery within 2-7 business days. If you would like to use a different service or have any queries regarding shipment of your order, please contact us by phone on +44 (0)131 2200026 or email us at sales@thoushaltcovet.com

Please note that there may be customs duties and taxes to pay.

Rest of the World Delivery is charged at £25 and sent with Fedex, DPD or Royal Mail, depending on what service is best for your country. If you would like to use a particular service or have any queries regarding shipment of your order, please contact us by phone on +44 (0)131 2200026 or email us at sales@thoushaltcovet.com

Please note that there may be customs duties and taxes to pay, and we recommend you research these charges before ordering. We can't take responsibility for parcels being held at border control or for local customs charges or taxes.

Please note that for reasons out with our control, delays can occur from time to time, particularly during busy periods, however, you will be kept up to date with tracking information at all times, and if in the unlikely event, your order goes missing, we will refund or replace it. 

Returns & Exchanges

Rest assured we are here to help you, so if you have changed your mind or are not completely happy with your online order, please get in touch for a full refund, exchange or credit note. The easiest way to get in touch is to respond to your confirmation email and one of us will get back to you within 12 hours. Alternatively, you can email: sales@thoushaltcovet.com or call the shop: +44 (0)131 2200026

To qualify for a full refund, you must inform us of your intent to return the item within 14 days of being in receipt of your order and return the item to us within 10 days of notifying us. 

Any returned items must be unused and in perfect re-sellable condition with all packagings and labels intact. Please send or hand deliver your item to:

Covet, 20 Thistle Street, Edinburgh, EH2 1EN, UK

We recommend obtaining a proof of postage as we cannot be held responsible for delayed or lost packages.

We will process your refund on receipt of the returned goods and your refund will go back onto the original payment method used. Refunds can only be processed to the original payment card. Please note that Paypal refunds can take longer to appear in your account after being processed.

Earrings and Gift Voucher are non-returnable.

Unfortunately we can’t offer you a refund or exchange out with these time frames.

Please don't hesitate to get in touch, we will always to our best to help you in any way we can. contact us